We invite you to try out Textline, the newest product from The Giant Pixel Corporation. Textline is a customer service tool for text messages. It works like this:
- When you create a Textline account, we’ll give you a new phone number for sending and receiving text messages.
- Put your new Textline phone number on your web site, email footer, Yelp listing, or wherever your customers will see it.
- When a customer texts you, we’ll notify you with a desktop notification or a text message to your phone (or both if you like).
- Reply to your customers using the Textline web dashboard on your desktop or smartphone. Mark conversations as “resolved” to distinguish them from customers who are still waiting for a reply.
- Invite teammates to Textline so they can help you reply to customers.
Textline also lets you set up auto-responses and shortcuts to save you from typing the same responses over and over.
